frequent questions

Welcome to First Quality Distributor Services Inc.! We are delighted to provide you with an exceptional experience as a wholesale customer on our wholesale site. To facilitate your experience and provide you with the information you need, we have prepared this section of Frequently Asked Questions (FAQ) exclusively for you.

At First Quality Distributor Services Inc., our goal is to provide high-quality cleaning products by the pallet to meet your business needs. We understand that as a wholesale customer, you have specific questions about the checkout process, policies, and benefits we offer. Here you will find clear and concise answers to make sure you are fully informed and can take full advantage of our wholesale platform.

Ready to explore the answers to your most frequently asked questions? Let’s get started! If you can’t find what you’re looking for, don’t hesitate to contact our customer service team for personalized assistance. At First Quality Distributor Services Inc., we are committed to your satisfaction and success as a wholesale customer. Thank you for choosing us as your trusted supplier of pallet cleaning products!

What is the wholesale purchase process on your platform?
  The wholesale purchasing process on our platform is simple and efficient. To get started, we create the customer’s account, so we need some basic information to set it up correctly:
  1. Company Name: We need the full name of your company to create the account.
  2. Name and Surname of the Account Manager: It’s important to have the details of the person responsible for the account for effective communication.
  3. Commercial Shipping Address: Please provide the address where you wish to receive the products.
  4. Email Address: We need a valid email address to send you relevant information about your account and orders.
  5. Additional Information: If you will be using a resale tax or any other relevant information for the purchasing process, such as the need to pay taxes, we would appreciate being informed.
Once our team has all this information, we will send you access to your wholesale account. With this access, you’ll be able to make your purchases easily and without complications directly on our website. Remember that we are here to assist you at all times. If you need assistance or have any additional questions, feel free to contact us. We are committed to providing you with an excellent and hassle-free wholesale purchasing experience.
What is the minimum number of pallets I must buy?

The minimum order requirement is just 1 pallet. We understand that each customer’s needs may vary, and we want to provide flexibility in the purchasing process. Whether you need a small quantity or are ready for a larger order, we’ve got you covered. You can start with a single pallet and experience the convenience and quality of our products. Our team is here to assist you with any questions or assistance you may need, so feel free to reach out. Get started today with our hassle-free ordering process and enjoy the benefits of buying wholesale with ease.

Do you offer personalized assistance to help choose the right products?

Absolutely! We provide personalized assistance to guide you in selecting the perfect products for your needs. Reach out to us through the contact form on our website, and our dedicated team will be delighted to help you make informed purchasing decisions. Your satisfaction is our priority, and we’re here to make your wholesale shopping experience smooth and tailored to your requirements.

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