Privacy Policy

Last updated: August 2025

What we collect

When you contact us or request a pallet, we collect the information you provide, such as company name, contact name, email, phone, message details, and (if provided) attachments. We also receive basic technical data (e.g., IP address, device/browser metadata) for security and anti-spam purposes.

How we use your information

We use your information to respond to inquiries, provide pallet quotes, process orders, and operate, secure, and improve our wholesale services.

Sharing

We do not sell personal information. We may share it with service providers who help us operate the website and process form submissions, subject to confidentiality and data-protection terms, and as required by law.

Retention

We keep information as long as necessary to fulfill the purposes above and to comply with legal obligations, then delete or anonymize it.

Your choices

You may request access, correction, or deletion of your information by contacting us at sales@firstqualitydistributorservices.com. If you are located in a region with specific privacy rights (e.g., California or the EU/EEA), you may also have rights to object or restrict certain processing.

Contact

For privacy requests, contact: sales@firstqualitydistributorservices.com.